Reputation marketing is the practice of not only managing your business reputation (through customer reviews) but also marketing those reviews on your website AND your social media accounts. Reviews are what we call “social proof”. Great reviews are the key to get prospective customers to trust you, especially when they’ve never done business with you before.
The benefit of a solid reputation management program is that it enhances your business and allows you to stand-out from your competition.
There are two important elements to your reputation. And both of these affect the opportunity for you to capture new business:
Number of reviews.
Quantity is important. If you have 5 reviews and your competitors have 10-100, you’ll likely never get the business.
Your Star rating
Higher, of course is better. Although studies have show that there is a bit of mistrust with businesses who have only 5-star reviews. Ratings from 4.5 – 4.8 seem to be the sweet spot to build trust with prospective customers.
Any Reputation Management Program has four parts to it:
1. Collecting reviews. Having a system in place to collect reviews shortly after you’ve engaged with your customer (provided a service, they’ve visited your shop, etc.)
2. Responding to reviews. After you’ve provided a service or sold a product to your customer.
3. Managing negative reviews. Just one or two negative reviews can kill your business and force customers to your competition.
4. Promoting positive reviews. On your website and social media.
Our Reputation Management and Marketing Program delivers results immediately!
Our very affordable program has 4 parts that work together to build your reputation with prospective customers, and maintain your reputation with existing customers:
1. Collect reviews. We implement several systems for you to collect reviews shortly after you’ve engaged with your customer (provided a service, they’ve visited your shop, etc.)
2. Respond to reviews. We manage responses to reviews you receive from customers.
3. Manage negative reviews. We can minimize negative reviews so they are less visible to prospective customers. Just one or two negative reviews can kill your business and force customers to your competition.
4. Promote positive reviews. We implement a review collection process tool that highlights your 5-star reviews, transmits those reviews automatically to your website and social media accounts (no social media? we’ll tackle that next), provides a solution to minimize negative reviews, and does this all as a “DFY” (done-for-you) service.
You get back to running your business, while we maximize your reputaiton in your local marketplace.
Consumers LOVE online reviews, and they use them daily to gain insight on everything from Amazon products, local doctors, dentists, restaurants, dealerships, and so on! Online reviews are a integral party of any business marketing strategy. Now the problem that MANY business owners face is getting the customer to leave actual reviews for their business online. This is a huge problem and can actually greatly affect your revenue. No reviews or bad reviews means less visitors and less consumer confidence.
That’s why we are offering CUSTOM made REVIEW flyers for your business! Give these CUSTOM made flyers to your staff and have your staff hand them out to your customers to encourage them to leave reviews online for your business!
Get more reviews and leverage your reviews for a flash flood of increased consumer confidence and sales!
-Boosts conversions and calls
-Lowers visitor bounce rates
-Increases time on site
-Leverages a proven concept
-Gets results almost instantly
-Increase Sales Without Any Additional Traffic
It simply works because it leverages social proof and grabs a visitor’s attention the moment they land on the page.
This site contains the premier local businesses in Chester County! And a listing is FREE! If you’d like to add your business to our site, please click the button to the right now.